For all the latest deals from Vigin Holidays please follow this link
What is Rockstar Service
At Virgin Holidays, we believe amazing service should come as standard, not just for VIPs! This belief is what sets Virgin Holidays apart from the competition and why we actually encourage our customers to "Ask For the World".
Rockstar Service happens from the moment we meet you, either via the phone, website or face-to-face. It's a level of care and service you'd normally associate with the glamour and excitement of the entertainment elite, but is made available to every Virgin Holidays customer.
Our Rockstar Service can be seen in the magic touches that we offer, these are services such as V-Room, Concierge and Check-in Chill-out; you can read about these below. Different destinations have different magic touches so make sure to check out the "Our Magic Touches" tab on your desired destination pages!
Our worry free guarantee
There are some things you really don't want to hear when you're about to take a well earned break.
... your flight has been cancelled and you can't reach your destination within a reasonable amount of time: You can change to another holiday with us. We'll always try to keep it the same price too (although we're sure you'll understand, a change from the Isle of Man to the Island of Mauritius may require you to pay the difference). Otherwise, if we can't give you a holiday, we'll give you a full refund.
... your flight home is cancelled: We'll simply book you a new one with the help of all our airline partners. If it's not leaving for a couple of days, never fear, we'll book you a hotel too. And just so friends and family back home don't think you've gone all Shirley Valentine, we'll help you get in touch with them, so nothing to worry about there either.
ATOL (Air Travel Organisers' License) guarantees customers do not lose money or become stranded if their booking cannot be fulfilled. We are fully bonded by the Civil Aviation Authority under ATOL number 2358. The price of your holiday includes £1 per person as part of the ATOL Protection Contribution (APC). 
ABTA (Association of British Travel Agents) ensures our practices are amongst the best in the business ensuring that our customers get the most from their travel. We're also a registered member of the (ABTA) to by Our ABTA membership number is V2043.
A holiday is all about leaving your problems behind, relaxing, taking it easy. That's why we'd never let anything come between you and a brilliant holiday.
Price Match Guarantee - We will not be beaten on Price
We are so confident that our prices are the best available and offer great value for money. If, however, you find an identical holiday available with any other Tour Operator at a lower price, we will match that price.
To Price Match a holiday:
Whether it's a beach holiday or a citybreak, a flydrive or a tour, we are sure we have the type of holiday you are looking for!
Make it easy on yourself when booking your holidays abroad. With our holidays, we do the legwork for you.
The simplest way to choose your holiday is to select a destination, browse through our comprehensive information and then choose a hotel. Once you've chosen hotel, start the booking process and then we can help you sort out everything else.
Ski Holidays
At Virgin Holidays, we've got a great programme packed full of all your favourite US and Canadian ski resorts.
We've worked hard to include even more in our programmes to keep you busy off the slopes as well as on them! You can experience the splendour of the Northern Lights, visit the only Ice Hotel on the American continent or learn to ski or snowboard.
Package holidays
We have an excellent range of package holidays, from 3V to 5V ratings, across our beautiful worldwide destinations. A package holiday includes your flights, accommodation and airport transfers so all you need to do is decide where to go. From luxury all inclusive breaks to fun filled family package holidays and super special offers where you are sure to find a bargain that is cheap, package holidays have something for everyone.
Shopping Breaks
Whether you’re a shopaholic, theatre-goer or just like hanging out with the jet-set, city breaks are a favourite for short break holidays.
All of the hotels in our city break selection are chosen for quality, value and location. So get ready to hum Native New Yorker or Viva Las Vegas, and start searching for a short break.
All Inclusive Holidays
With all food, drinks, entertainment, non motorised beach activities and resort airport transfers included in the price you pay - booking an all inclusive holiday has never been so hassle free and easy to budget for, making it a great choice for families as you can plan for almost everything before you go!
How about a sneak peek at our great holidays, tours, flights and accommodation here on our website, while you wait for us to send your brochure out?
0 comments:
Post a Comment